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Talk to a Care Advocate, Covered by Medicare

If you have Original Medicare Parts A and B, you may qualify for a covered care advocate. One 15-minute call to get started.

Many people ask us about this.

Want answers tailored to you from the start? Fill out a short form 

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Pinnie

Pinnie Direct

Text message

  1. I have Original Medicare. My wife was just diagnosed with Parkinson's and I don't know where to start.

  2. I am sorry to hear about your wife's diagnosis. You are not alone in this. Because she has Original Medicare Parts A and B, she qualifies for a care coordinator through Pinnie Health at no cost to you. Her advocate would: - Find Parkinson's specialists near you who take Medicare - Set up home care and caregiver support - Handle calls to Medicare and insurance - Connect you to local Parkinson's resources It starts with one 15-minute phone call with a doctor. Want me to schedule it?

Here is what we can do for you.

How it works

Three steps. No app, no login.

1

Sign up, or text us directly

Fill out a short form (name, date of birth, state, what you need), or skip it and text us. No insurance card, no Medicare number, no password.

2

Send your first text

Your messaging app opens with our number and a short greeting already typed. Tap send.

3

Get a specific answer

Usually within minutes. A doctor's name and phone number. A yes-or-no on coverage. The ride program for your county. Short, plain, specific.

Care Advocate

Common questions

Why is there no cost?

Pinnie Health is covered by Traditional Medicare under a care navigation benefit. Your advocate is paid by Medicare the same way your doctor visits are covered. There is no cost to you.

Do I qualify?

You qualify if you have Original (Traditional) Medicare Parts A and B. If you have Medicare Advantage, this specific program does not apply, but Pinnie Direct can still help you with questions by text.

What does the first call look like?

A 15-minute phone call with a Pinnie physician. They review your health needs, confirm your eligibility, and match you with an advocate who specializes in your situation. After that, your advocate reaches out to get started.

Try it with your question.

One minute here saves a few rounds of questions later. Your first reply will already know who you're helping and what they need.

Date of birth

Of the person we will be helping.

The number you will text us from.

Next, you will send these answers in a text to Pinnie Direct. Message and data rates may apply. Reply STOP to stop.

Prefer to skip the form? Text us at (917) 592-9333

By texting, you agree to our Terms and Privacy Policy. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to stop.

People also ask us about

Find a Doctor

Need a cardiologist, eye doctor, or psychiatrist who accepts Medicare and is taking new patients? Text us your location and we text back names, addresses, and phone numbers.

Insurance & Benefits

Text us your coverage question and get a plain-language answer from CMS data. Not a link to a 400-page PDF.

Home Care

Home aides, meals, caregiver support, and Medicaid waiver programs. We find your local resources and text you the numbers.

Ready when you are.

Text us your question now, or tell us a little about yourself first. Most questions get a specific answer within minutes.

By texting, you agree to our Terms and Privacy Policy. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to stop.